PowerPack Shows Failed Despite Exit Code 0
Problem
Section titled “Problem”A PowerPack installs successfully on a computer, and PowerPack.exe exits with code 0. The
CapaInstaller Console still shows the package as Failed.
The problem is intermittent. It isn’t tied to a specific PowerPack, script, or computer, and it can occur in several environments.
When a PowerPack finishes, PowerPack.exe sends the package result to the CapaInstaller agent
(CiBaseAgent). In rare cases, PowerPack.exe exits before the agent has received the result. The
agent then has no record of the successful installation, and the console shows the package as
Failed.
This is a timing issue in the agent. The package itself installed correctly.
Solution
Section titled “Solution”- Confirm that the package installed correctly. Open the package log and check that the script
ended with exit code
0. See Taking a look at all the logfiles. - In the CapaInstaller Console, right-click the package on the unit and select Set to installed. Or select Set to waiting to run the package again.
If the problem happens often, contact CapaSystems Support. Include PowerPackServer.log and
PowerPackClient.log from the affected installation.
Related
Section titled “Related”- Taking a look at all the logfiles — where PowerPack logs are written and how to view them
- CapaInstaller log files