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Apple Endpoints Overview

All enrolled Apple devices are visible under Apple → Endpoints, organized into three tabs: Mobile Devices, Mac, and DEP. Understanding what each tab shows — and the difference between them — helps you manage your Apple fleet effectively.

Mobile Devices

Section titled “Mobile Devices”

The Mobile Devices tab lists all enrolled iPhone and iPad devices that are actively checking in to CapaOne. For each device you can see:

  • Device name and model
  • Associated user
  • Last check-in time
  • Battery percentage
  • Serial number and IMEI
  • Management mode (e.g., Supervised)

Click a device name to open its detail page, where you can view installed profiles, assigned apps, and device-specific information.

Supervised devices — those enrolled through Apple Business Manager using DEP — have the broadest management capabilities. Supervised mode allows silent app installation, stricter restrictions, and features not available on unsupervised (BYOD) devices.

Mac

Section titled “Mac”

The Mac tab lists enrolled macOS computers. Mac enrollment follows the same DEP-based process as supervised iOS devices. If the tab is empty, start by setting up a macOS enrollment configuration under Apple Enrollment.

DEP

Section titled “DEP”

The DEP tab shows devices that have been assigned a CapaOne MDM profile in Apple Business Manager — regardless of whether they have completed enrollment yet. This is useful for tracking devices that are in transit or have not been set up by the user.

Each row shows:

  • Serial number — the device’s unique hardware identifier
  • Last Seen — when the device last contacted Apple’s DEP service
  • Profile Status — whether the CapaOne MDM profile has been assigned to this device in Apple Business Manager (Assigned means it is ready to enroll)
  • Enrollment — the enrollment type (e.g., Apple Supervised)
  • Enrollment Status — whether the device has completed enrollment

A device can appear in both the DEP tab and the Mobile Devices tab simultaneously — DEP shows the assignment status in Apple Business Manager, while Mobile Devices shows the active management connection.

Good to know

Section titled “Good to know”
  • DEP and Supervised are related but separate — DEP is the mechanism that enrolls a device and puts it into Supervised mode automatically during initial device setup. You cannot make an already-set-up device Supervised without wiping and re-enrolling it via DEP.
  • Profile Status: Assigned means Apple Business Manager has associated the device with your CapaOne MDM server, but the device has not yet completed setup. Once the user powers on the device and completes the setup assistant, it will appear in Mobile Devices or Mac.
  • BYOD devices (enrolled without DEP) appear in Mobile Devices but not in DEP. They are unsupervised and have more limited management capabilities.
  • For details on setting up DEP or adding devices to Apple Business Manager, see Apple DEP Integration.