License and Contract Management
CapaOne is modular — each feature (Application Manager, Security Monitor, Mobile Manager, etc.) is a separately licensed product. Your active licenses and their expiration dates are visible under your Profile page, accessible from the home page or the user menu.
Viewing your licenses
Section titled “Viewing your licenses”Open your profile and scroll to the Contracts section. Each row shows:
- Product — the CapaOne module or product (e.g., CapaOne Application Manager, CapaOne Security Monitor, CapaOne Mobile Manager)
- Valid Until — the license expiration date
- Licenses — the number of endpoint licenses included
The license count determines how many devices can be managed by that feature. For example, 100 licenses for Application Manager means up to 100 Windows endpoints can receive software through Application Manager.
Some products (such as Service Desk access, CapaForum, and Knowledge Base) are included without a specific endpoint license count — they are access entitlements rather than per-device licenses.
What happens when a license expires
Section titled “What happens when a license expires”If a module license expires, the features of that module become unavailable for managed devices. The devices themselves remain enrolled and visible in CapaOne, but the expired module’s functionality (app deployment, vulnerability scanning, privilege elevation, etc.) stops working until the license is renewed.
Monitor expiration dates regularly — especially if you have licenses with annual renewals — to avoid disruption.
Renewing or expanding licenses
Section titled “Renewing or expanding licenses”License renewals and purchases are handled through CapaSystems. Contact your CapaSystems account manager or reach out through the Help Center to renew expiring licenses or to add more endpoint licenses as your fleet grows.
After a renewal or license change, the updated contract details appear in your Profile page.
Good to know
Section titled “Good to know”- Each organization has its own license pool — if you manage multiple organizations in CapaOne, each has separate contracts and license counts.
- License consumption is per enrolled endpoint — a device using Application Manager consumes one Application Manager license. If you exceed the license count, contact CapaSystems.
- Your role determines access — the Contracts section is visible to all users in their own Profile, but only organization administrators can manage billing and contracts under Account → Users & Organization.