Apple Re-enrollment — Keep Profiles and Apps

Important

Read Before Starting If you want the apps and profiles to remain assigned, do not delete the endpoint in CapaOne before resetting it to factory settings.

Ensure the device is connected to a charger or has at least 10% battery remaining before proceeding

Re-enrolling iPad/iPhone steps

1. Open the settings app on the iPad/iPhone
2. Go to General -> Transfer or reset iPhone/iPad
3. Tap the erase all content and settings

This will reset the iPhone/iPad. When you go through the enrollment process again, the device will be linked to the same Groups, Applications, and Configurations as before.