# If Want to Know if a Problem Affects One or Multiple Computers

> Determine whether a reported problem affects only the user's computer or several others too.

Source: https://docs.capaone.com/performanceguard/i-want-to-know/if-want-to-know-if-a-problem-affects-one-or-multiple-computers/  
Product: PerformanceGuard — a separate CapaSystems product; do not apply this page to any other.

When a user calls you about a problem, you often need to determine the scale of the problem: Whether the user's computer is the only one that has the problem, or whether other computers have the same problem.

The **Computer Overview** dashboard (**Dashboards > Computer Overview**) tells you just that. When you look up a computer on that dashboard, its [Computer and Neighborhood Status Widget](/performanceguard/dashboards-and-widgets/widgets/computer-and-neighborhood-status-widget/) compares the performance of the computer with the performance of other computers nearby.

![](/attachments/performanceguard/70538132-51a8-4292-ba3e-4bd5c1406c01.png)

Click the thumbnail to view an example where the problem clearly only affects a single computer.