# Cloud Services

> Enable and troubleshoot CapaSystems cloud services such as Office 365 and CapaOne Reliability in PerformanceGuard.

Source: https://docs.capaone.com/performanceguard/administration/cloud-services/  
Product: PerformanceGuard — a separate CapaSystems product; do not apply this page to any other.

:::caution
You can only do this if you're a PerformanceGuard administrator.
:::

:::caution
Please make sure that the PerformanceGuard Display 2 service has incoming/outgoing access to call external HTTPS resources.   
See the **Troubleshooting** section below for more information.
:::

PerformanceGuard is able to use Cloud Services delevered by CapaSystems A/S..

To see the list of Cloud Services,  go to  **Administration > Cloud > Services**

![](/attachments/performanceguard/3319ebe1-d1bd-4fe7-bb7d-b363412b7828.png)
:::note[Important]
The Cloud Services will be listed if a valid **Access Token** is provided in **Administration > Cloud > Integration**.

![](/attachments/performanceguard/0fa42348-7640-41cd-9b40-4cb2c123716a.png)![](/attachments/performanceguard/8bb20237-5c7f-4496-a067-dc618598e167.png)

To enable a service, a valid contract is required. Please contact [**CapaSystems**](https://www.capasystems.com/) for more information.
:::

After enabling a Service, the related Dashboard(s) for that specific service will be created.

Office 365 Service, will start collecting data.  
If no IP data is available at that time, the Dashboard(s) will be shown without data until the **Cloud Service Job** has run to lookup the IP data from **PerformanceGuard**.  
The **Cloud Service Job** will run **every hour** to lookup new IP-addresses.

## Available Services

- [Office 365](/performanceguard/administration/cloud-services/office-365/)
- [CapaOne Reliability](/performanceguard/administration/cloud-services/capaone-reliability/)

## Troubleshooting

:::caution
Following errors can occur.

1. **The authentication service could not be reached** - PerformanceGuard must have access to [**CapaOne Portal**](https://api.capaone.com/capaone) to validate license/contracts. (https://api.capaone.com/portal/login)
2. **The lookup service could not be reached** - PerformanceGuard must have access to call external resources to sent data for lookup of IP data. (https://api.capaone.com/performanceguard/lookup/ip)

It should be enough to add a firewall rule for **api.capaone.com** on port **443** to cover both endpoints.
:::