# iOS 27 and Software Update Management

> Move software update policy from Legacy MDM to DDM before upgrading devices to iOS 27, where Legacy software update management stops working.

Source: https://docs.capaone.com/capaone/mobile-manager/apple-ddm/ios-27-and-software-update-management/  
Product: CapaOne — a separate CapaSystems product; do not apply this page to any other.

:::note[Before you start]
This guide applies to Apple devices you plan to upgrade to **iOS 27 or later**. It assumes you've
already read [Enable Apple DDM](/capaone/mobile-manager/apple-ddm/enable-apple-ddm/) and have DDM
available for the devices in question.
:::

Apple's [iOS 27 enterprise release notes](https://support.apple.com/en-us/148828) confirm that
Legacy MDM's software update management no longer functions on devices running iOS 27. This
doesn't remove Legacy MDM as a whole — other Legacy configurations keep working — but any policy
that controls software updates through Legacy MDM silently stops applying.

## What stops working on iOS 27

The following Legacy MDM software update capabilities no longer function on iOS 27, according to
Apple:

- Software update commands (for example, forcing an install or a download).
- Software update queries (checking what updates are available or pending).
- Recommended cadence settings.
- Deferral restrictions (delaying updates for a number of days).
- Background Security Improvements (BSI) restrictions.

None of these fail with an error. A device on iOS 27 simply stops honoring them, which means a
policy that looked correct in CapaOne can quietly have no effect once a device updates.

:::caution
CapaOne automatically switches a device from Legacy MDM to DDM once it's running iOS 27 — whether
it's already on that version or updates to it while enrolled. This transition isn't something you
trigger, and there's no gap afterward where you can still react: any DDM software update
configuration a device needs must already be assigned *before* it updates to iOS 27, not after. See
[Enable Apple DDM](/capaone/mobile-manager/apple-ddm/enable-apple-ddm/) for how this automatic
switch fits into the broader migration.
:::

## Move software update policy to DDM

Apple's replacement is declarative software update management. In CapaOne, this lives under
**Apple → Configurations → DDM** as two configuration types:

- **Software Update Settings** — general software update policy for the device.
- **Software Update Enforcement Specific** — enforcement behavior for a specific update, such as
  requiring installation by a deadline.

To recreate a Legacy software update policy in DDM:

1. Navigate to **Apple → Configurations → Legacy** and open the configuration that currently
   controls software updates for the group you're migrating. Note its cadence, deferral, and BSI
   settings.
2. Navigate to **Apple → Configurations → DDM** and click **New**.
3. On the **Configurations** tab, select **Software Update Settings** or **Software Update
   Enforcement Specific**, depending on which behavior you need to replace.
4. Configure the equivalent policy and save.
5. Assign the new DDM configuration to the same group as the Legacy configuration, following [Step
   3 of Enable Apple DDM](/capaone/mobile-manager/apple-ddm/enable-apple-ddm/#step-3-prepare-a-new-group-for-ddm).

:::caution
Verify the new DDM configuration is assigned and applying before you consider a device's migration
complete. A device that upgrades to iOS 27 with only a Legacy software update policy in place has
no effective software update policy at all.
:::

## Audit devices before upgrading

Before allowing a group of devices to upgrade to iOS 27, confirm whether they still depend on
Legacy software update policy:

1. Navigate to **Apple → Configurations → Legacy** and identify configurations that set software
   update cadence, deferrals, or BSI restrictions.
2. Check which groups and devices those configurations are assigned to.
3. For each affected group, confirm a matching **Software Update Settings** or **Software Update
   Enforcement Specific** DDM configuration is assigned before the group is allowed to update to
   iOS 27.
4. Treat groups without a DDM software update configuration as not ready for iOS 27 — hold their
   update policy at the current OS version, or accept that software update management has no
   effect on them once they update.

## Good to know

- **This only affects software update management** — other Legacy MDM configurations (Wi-Fi,
  restrictions, apps, and so on) aren't affected by this change and keep working under Legacy MDM
  until you migrate them separately.
- **The failure mode is silent** — there's no error or warning in CapaOne or on the device when a
  Legacy software update command stops applying on iOS 27. Auditing beforehand is the only reliable
  way to catch gaps.
- **The move to DDM happens automatically, not on request** — CapaOne switches a device to DDM as
  soon as it's running iOS 27. Audit and configure software update policy for a group *before* you
  let it update, since there's no manual step in between to catch a gap.
- **Source:** [Apple iOS 27 enterprise release notes](https://support.apple.com/en-us/148828),
  published September 14, 2026.
