# WSUS Server Synchronization Issues

> Solutions to real-world problems with CapaInstaller's direct WSUS server integration.

Source: https://docs.capaone.com/capainstaller/troubleshooting/wsus-server-synchronization-issues/  
Product: CapaInstaller — a separate CapaSystems product; do not apply this page to any other.

## Problem

CapaInstaller has direct integration with WSUS Server. This troubleshooting article will take you through different solutions to problems that have been seen in the real world.

## Solution 1 - Get the WSUS Service to resync

This Solution will trigger a Resync of the PM Service

1. Go to **System Administration**.
2. Navigate to **Patch Management**.
3. Open the settings for the Patch Management service and make a note of the URL in the **WSUS** tab.
4. Right-click on the Patch Management service and select **Remove**.
5. Choose **Unregister only**.
6. Right-click on the Patch Management service again.
7. Create a new PM service and enter the same URL you noted from the old service.
8. Deploy the new PM service.

This will trigger a complete resynchronization of data between the CapaInstaller PM service and WSUS.

## Solution 2 - Move The Wsus Service

This Solution will move the Patch Management service from one Location to another   
  
**Before You Begin** **open following ports to in the firewall**   
  
WSUS 8530/TCP  
SMB 135/TCP**\***  
SMB 445/TCP**\***

8484,8585.8686  
The Ports marked whit (**\***) are only during setup

You also have to open ports from WSUS server to the Capa Database  
1433/TCP  
1434/TCP

1. Go to **System Administration**.
2. Navigate to **Patch Management**.
3. Right-click on the Patch Management service and select **Remove**.
4. Choose **Unregister only**.
5. Right-click on the **Patch Management** service again.
6. Choose **Create a new Patch Management**.
7. Write the Wsus server url under internal if using HTTP and under Public If using HTTPS Example(<Http://servernamehere.domain.local:8530>). 8530 is standard port for Http. And 8531 for HTTPS.
8. Also check the box : **This Server Replaces another Patch Management Service.**
9. Deploy the new PM service.

This will deploy a new Service to the Server specefied in the url

**OBS**   
When The service is deployed a sync will start too sync all the Existing content to the new PM Service this can take op to 24 hours