# CapaInstaller Console Won't Open

> Reinstall the CapaInstaller Console when it will not open.

Source: https://docs.capaone.com/capainstaller/troubleshooting/capainstaller-console-won-t-open/  
Product: CapaInstaller — a separate CapaSystems product; do not apply this page to any other.

If you are encountering an issue where the CI Console will not open, you may need to reinstall the CI Console to resolve the problem.

This solution **required** that you have access to the **console** from another computer

## Solution 1

### Step 1: Access the Package

1. Navigate to **Applications and Packages**.
2. Go to **Computer Packages**.
3. Select **Capainstaller**.
4. Choose **Capainstaller Console**.

### Step 2: Check If Package Is Linked

- If the package is already linked to the endpoint, you need to set the package as "waiting."

  - **How to Set as Waiting**:

    - Right-click on the endpoint (in the view to the right).
    - Select **Set as Waiting**.

### Step 3: Link the Package (If Not Already Linked)

- If the package is not linked yet, you need to link it:

  1. Mark the package.
  2. Press **CTRL+C** to copy the package.
  3. Go to the endpoint where you want to install the package.
  4. Press **CTRL+V** to paste the package.

### Step 4: Restart the Agent

- After the package status has been changed to "waiting" or the package has been linked, you need to restart the agent for installation:

  1. Right-click on the client.
  2. Select **Restart Agent**.
  3. This will prompt the agent to install the package.

:::tip[Good to know]
Right-clicking a unit in the navigation pane also offers **Restart user agent**, which prompts the [CapaInstaller Windows Agent](/capainstaller/the-capainstaller-console/system-administration/capainstaller-agents/capainstaller-windows-agent/) to run in the signed-in user's context instead of the computer context, and **Redeploy agent**, which reinstalls the agent software on the unit. See [Deploy the CapaInstaller Agent](/capainstaller/the-capainstaller-console/system-administration/how-to-use-system-administration/how-to-use-servers/deploy-the-capainstaller-agent/) for details.
:::