# CapaInstaller Agent Not Installing Packages

> Fix an agent that installs no packages even though the Frontend, Backend, and Base Agent all communicate.

Source: https://docs.capaone.com/capainstaller/troubleshooting/capainstaller-agent-not-installing-packages/  
Product: CapaInstaller — a separate CapaSystems product; do not apply this page to any other.

## Problem

If the agent is running, the Frontend Service and Backend Service are operating without any issues, and both services and the Baseagent can communicate within the network but still cannot install packages, try the following solution

## Solution 1

1. Re-register the Windows Script Host (WSH) files

   ```java
   regsvr32 scrrun.dll
   regsvr32 vbscript.dll
   regsvr32 jscript.dll
   ```