# Knowledge Base

> How-to articles and reference material from the CapaSystems support team, covering installation, mobile device management, certificates, and logging.

Source: https://docs.capaone.com/capainstaller/knowledge-base/  
Product: CapaInstaller — a separate CapaSystems product; do not apply this page to any other.

The Knowledge Base collects how-to articles and reference material written by the CapaSystems
support team — practical, task-focused guides that supplement the main CapaInstaller
documentation.

If something isn't working as expected, head to the
[Troubleshooting](/capainstaller/troubleshooting/) section instead.

## Installation and deployment

- [How to deploy CapaInstaller agent from InTune](/capainstaller/knowledge-base/how-to-deploy-capainstaller-agent-from-intune/)
  — roll out the CapaInstaller agent to clients managed by Microsoft Intune.
- [How to move packages between groups](/capainstaller/knowledge-base/how-to-move-packages-between-groups/)
  — reorganize packages between groups without redeploying.
- [How to add a NIC driver to boot.wim for PXE boot failures](/capainstaller/knowledge-base/how-to-add-a-nic-driver-to-boot-wim-for-pxe-boot-failures/)
  — inject a network driver into the boot image when PXE clients fail to get a connection.
- [OSD - Installation of Windows ADK and WINPE](/capainstaller/knowledge-base/osd-installation-of-windows-adk-and-winpe/)
  — install the prerequisites for OS deployment.
- [How-to Add a New image to the CapaSystems Cloud Updater Package](/capainstaller/knowledge-base/how-to-add-a-new-image-to-the-capasystems-cloud-updater-package/)
  — update the package with a new Windows image.

## Mobile device management

- [How to install MS Outlook App on Android device and configure it using AppConfig](/capainstaller/knowledge-base/how-to-install-ms-outlook-app-on-android-device-and-configure-it-using-appconfig/)
  — deploy and configure the Outlook app on Android devices with AppConfig.
- [How to install Outlook App on an iOS device and configure Outlook using AppConfig](/capainstaller/knowledge-base/how-to-install-outlook-app-on-an-ios-device-and-configure-outlook-using-appconfig/)
  — deploy and configure the Outlook app on iOS devices with AppConfig.
- [How to Update the Android Agent - Google Play Works](/capainstaller/knowledge-base/how-to-update-the-android-agent-google-play-works/)
  — update the agent on devices with access to Google Play.
- [How to Update the Android Agent - On-Premise](/capainstaller/knowledge-base/how-to-update-the-android-agent-on-premise/)
  — update the agent in environments without Google Play access.
- [Samsung Smart Switch is Prohibited to Run by Security Policy](/capainstaller/knowledge-base/samsung-smart-switch-is-prohibited-to-run-by-security-policy/)
  — why the Knox security policy blocks Smart Switch and how to allow it.

## Certificates, logging, and security

- [How to test certificates](/capainstaller/knowledge-base/how-to-test-certificates/)
  — verify the certificate installation on an MDM server.
- [Fix an SSL Certificate Thumbprint Without the Console](/capainstaller/knowledge-base/fix-an-ssl-certificate-thumbprint-without-the-console/)
  — view and correct the MDM or Front-end service certificate thumbprint directly in the database.
- [CapaInstaller log files](/capainstaller/knowledge-base/capainstaller-log-files/)
  — where to find the log files for each CapaInstaller component.
- [Microsoft Defender](/capainstaller/knowledge-base/microsoft-defender/)
  — scanner exclusions for the CapaInstaller folders.

## Known issues

- [CapaInstaller 6.7.109 Known Issues and Fixes](/capainstaller/knowledge-base/capainstaller-6-7-109-known-issues-and-fixes/)
  — three issues in the 6.7.109 release and how to fix each one.

## Release notes

Release notes for all CapaInstaller versions, including older releases (5.7 and later), live in
the [Changelog](/capainstaller/changelog/).